Up to December 2013 the results of our Client Satisfaction Questionnaires are as follows:
|Q1 – Did you find our services accurate and reliable?||100%||0%||0%|
|Q2 – Are we proactive enough?||90%||9%||1%|
|Q3 – Are you satisfied with our current fee structure?||76%||19%||5%|
“A.S.K Flooring Ltd would like to recommend Nathan Murphy from Marsland Nash Associates.
Nathan has carried out accountancy work for A.S.K Flooring Ltd for over a year now and provides an excellent service.
Although the work was carries out under a set figures agreement, Nathan goes above and beyond what is required by giving advice and support.
Nathan always remains professional but is able to explain things in a way myself and my colleagues understand.
It is often difficult to find an accountant who understands you and your business but Nathan delivers on both counts.
A.S.K Flooring Ltd will continue to use Nathan as their accountant and would be happy to recommend his services to any company.”
Sean Dyke – Director A.S.K Flooring Ltd
“I have been running my own business for over 30 years in which time we have drifted between several local accountancy firms looking for a company that would treat us as an individual and not as a number.
Seven years ago we became clients of Marsland Nash and Co and I continue to be impressed by the professional manner in which they handle our accountancy needs.
Marsland Nash go beyond the normal service provided by other accountancy practices and Steve and his team are always available and willing to discuss concerns and give advice at no extra charge and our calls are always responded to with immediate effect.
The business seminars that Marsland Nash offer as part of their service alongside their newsletters with topical issues relating to tax or employment law changes we have found extremely useful.
In taking our business to Marsland Nash seven years ago we have seen a marked improvement in our performance and growth in our business.
All Marsland Nash staff are very helpful, accessible and well informed and in short Marsland Nash are interested in more than simply ‘doing my books’ they want to support and help my business grow and go beyond the normal accountancy service to achieve this and we would have no hesitation in recommending Marsland Nash to other businesses.”
Richard Skitch – Director RSBC Ltd
“Friendly, accurate and professional”
Mr & Mrs Nicholls
“Consistently excellent service. I would happily recommend Marsland Nash Associates”
PKR Consulting Ltd
“A complete ‘piece of mind’ service“
“We have been with Marsland Nash for many years and have always found their service excellent. They are always very professional as well as approachable. Any queries we have are dealt with instantly and our business runs smoothly because of their input“
Victoria Metal Ltd
“We are very happy with all aspects of the service. The personal way MNA deal with us makes us feel that we are not just a number and take the stress out of the whole process. We would have no hesitation in highly recommending MNA”
TB Staircase Ltd
“We can only speak highly of Marsland Nash, Steve has been very helpful in sorting out financial issues, especially grateful when he helped out with my father’s probate. Whenever you ring them the staff are always helpful and always get back to you a asap. Special mention for Nathan and Julie. A very professional firm.”
Mr RA & Mrs SE Small
“The best thing about the company is they are there when we need them, not after a week or a month, action is taken immediately when things need to be done. Thanks to the Marsland Nash Team”.
Mr A Swar
“Overall a very efficient and knowledgeable team which forms a valuable part of our business. Always able to answer any queries quickly and informatively”
Burgess and Taylor Ltd
“Marsland Nash are truly professional, forward thinking business, who conduct themselves in a professional and friendly manner. We would always be happy to recommend their 5 star service”.
Lloyd Electrical Contractors Ltd
“We have been very happy with the staff & services at MNA since 2004. We feel we receive excellent advice & assistance in all areas of our business and personal tax affairs and recommend MNA whenever the situation arises. MNA are reliable, efficient and above all friendly and approachable. Many thanks”.
Mr & Mrs Beards
“We always find Steve, Simon and all the staff extremely helpful, knowledgeable and approachable. It is important to us to have an accountant who understands our business and us and takes the time to make everything clear and understandable. MNA provide our business with a service that is second to none”.
TB Staircases Ltd
“Being a new company, the advice that MNA has given us has proven to be invaluable. They are very welcoming, informal and yet professional. I would recommend MNA to anyone”
South West Polymer Supplies (UK) Ltd
“We are very happy with the service we receive. We would like to take this opportunity to thank you for all your help and advice”.
Mr K Ingham
“I have found both Zohan and Nathan very helpful and professional and would recommend them without hesitation”.
Ms D J Sherriff
“The best accountant we have had, head and shoulders above the rest”.
Luffman Engineering Ltd
“Very informative and supportive service. We understand all stages and actions because they are thoroughly explained and justified”.
Mr & Mrs Leaf
“As always a very efficient service with the ‘human touch’
Mr D Hellier
“First class service”
Mr & Mrs M H Riley
“I really appreciate your friendly and helpful attitude”
Mr & Mrs Underhay
“A joy to have you looking after my business, as at any time nothing is too much trouble for you and you always respond quickly”.
Ms Y Healey
“Steve your work is of the highest standard and greatly valued, thank you”.
“Doing a grand job – thanks Steve”.
Mr & Mrs Edwards
“We have always been happy with the work you have done for us in the past and for your personal care thank you”.
Mrs Wendy Ward Jones & Mr M Jones
“First class service from real, approachable people, who make it their business to understand our business”.
ESW Solutions Ltd